Answers to some common questions about ordering prints. Can't find what you're looking for? Get in touch.
Due to various licensing restrictions we are not able to make all of our pictures available for sale as prints.
All orders are printed to order and shipped by an external printing company. We try to ensure that all orders are processed and shipped within 2-4 working days and delivery usually takes an additional 2-4 working days. During busy periods in the rugby calendar, such as the Six Nations and Autumn Series, your order may take longer. Please allow 10 working days before contacting us. Please note that different sized prints are usually shipped separately and if your order contains multiple sizes you may receive the smaller prints earlier.
Our standard sizes are 7" x 5", 12" x 8", A3, A2 and 30" x 20". The 7" x 5", A2 and 30" x 20" prints are supplied without a border. The 12" x 8" and A3 prints are printed with a white border to assist with framing. The print area is 11.25" x 7.25" for the 12" x 8" and 15.5" x 10.7" for the A3. Please contact us in advance of ordering if this is unsuitable for you. Please also note that some of our older pictures may not be suitable for prints larger than A3 and it would be advisable to contact us before ordering to check.
Probably not exactly! We often have to crop the images to fit the print size you have chosen. We try to keep as close to the picture on the website as possible, however sometimes we need to remove a small slice of one or more edges of the image. If you are concerned that we may crop out a part of the picture that is important to you, like a face at the edge, or you would like a picture cropped in a certain way, please contact us before ordering.
If a picture is in black & white on the website, your print will also be black & white. If you have a need for a colour picture in black & white, please contact us.
No. Your print will be supplied as the image only.
For the vast majority of pictures, no. Occasionally we may offer digital versions for certain events. This will be an option below each picture. Please note that if we do make digital versions available you will not receive your order immediately or be able to directly download it. Your order will be processed and emailed to you as soon as we can, but at busy times there may be a delay. If you need the picture urgently please contact us first.
It is, but this would class as editorial or commercial use. Please contact us for advice.
Unfortunately not. Due to problems with items being damaged in the post we don't offer a general framing service. We may occasionally offer limited edition prints in a frame, but this will be indicated clearly in the description.
Sorry, no.
Yes. Once you have placed your order, please email us to let us know the address you would like your order sent to.
As each image has to be prepared and printed we do not generally offer a discount for multiple print orders unless we have a specific sale on, which will be clearly advertised on the site. If you require a large number of copies of the same image, such as a team picture to provide to members of the team, we may be able to offer a discount in certain circumstances. Please contact us for advice.
Unfortunately on rare occasions prints can be damaged in transit. If this happens, please contact us for advice.